by Harold Sorto August 30, 2016

Yesterday we experienced an issue with our Zortrax M200. It's the 3D Printer we print on the most because it's easy to use and it just works most of the time.

Sadly the extruder gear got stuck and it started stuttering. We couldn't print anything because the gear wasn't able to load filament properly. We asked one of our Interns (Christian) if he could troubleshoot the printer and figure out how to fix it.

After a quick conversation with Mitchel he learned that the extruder ribbon cable might have to be replaced. Christian decided to keep troubleshooting the printer and see if there was another way to solve the issue.

He opened up the extruder circuits and located the ribbon cable.Zortrax Extruder Circuits

After undoing the lock he removed the cable and inspected the pins to make sure that they were all aligned.

-If the pins are not aligned a thin object could be used to help align them. If pins are missing or damaged the cable will have to be replaced.

Christian inspected the cable and saw that all of the pins were aligned. He carefully put the cable back and made sure that it was placed all the way down until the lock clicked.The Extruder Ribbon Cable

He loaded some filament and the extruder started to work correctly again. It extruded out the previous filament's leftovers until the new filament became visible. 

Thanks to Christian we were able to start printing again. He was able to solve the problem and learn more about 3D printers.

- If you are still having issues and are unable to load filament, try opening the bottom of the Zortrax. 

Zortrax Bottom Screws

There are two screws on the right and left sides of the printer, 4 in total. Remove the screws and gently place the printer on its side. After removing the bottom cover carefully inspect the connections.

- If the issue continues to persist the cable might have to be replaced with a new one.

*3D Printers are complex machines and you may experience issues with them from time to time. Thankfully, Christian was able to solve the issue our Zortrax was experiencing and we are able to print again.

Thankfully, Christian was able to solve the issue our Zortrax was experiencing and we are able to print again.



Harold Sorto
Harold Sorto

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